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We are working with Niti Ayog’s Aspirational Block Program
Conti nuity of Care
At Sanjhi Sehat, we believe health is not an event — it’s a journey.
The World Health Organization (WHO) defines continuity of care as the degree to which a series of discrete healthcare events is experienced by individuals as coherent and interconnected over time, consistent with their health needs and preferences
This principle is at the heart of people-centered health services. It ensures that patients do not feel abandoned after diagnosis, but instead receive continuous, compassionate, and comprehensive care that supports long-term behaviour change.
Why it Matters
When done right, continuity of care leads to:
Better Health Outcomes
Great Patient Satisfaction
Fewer Gaps and Duplications in Delivery
According to WHO, effective continuity of care allows for seamless transitions between health events and providers especially critical for chronic diseases like Diabetes and Hypertension.
At Sanjhi Sehat, we have woven this principle into our work through Sehat Sarthis, Telecounselling, and Government Partnerships creating a circle of care that holds patients over time, not just at a single moment.
Because lasting health change comes not from one visit, but from continuous, compassionate, and comprehensive care.
At Sanjhi Sehat, we bring this vision alive in Punjab’s villages through our three interconnected components of care.
Key Elements of Continuity of Care
Interpersonal Continuity
Building lasting relationships of trust between patients, providers, and caregivers. Care is adapted to each person’s behavior, culture, and personal context.
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Longitudinal Continuity
Ensuring ongoing follow-up from the same professional or team, with smooth links and referrals across different levels of care.
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Management Continuity
Providing care that is coherent, timely, and well-coordinated through proactive monitoring, interdisciplinary collaboration, and comprehensive planning.
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Informational
Continuity
Guaranteeing that patient information flows seamlessly across providers and settings, so decisions are informed and patients understand the “why” behind their care.
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Government Partnership- Strengthening the Backbone: Community care must connect with the formal system to be sustainable...
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In-person Counselling-Trust at the Frontline Change begins with trust: Our Sehat Sarthis, trained community health workers ...
Telecounselling A Lifeline Between Visits: Health journeys don’t end at the clinic. They continue in ...