
We are working with Niti Ayog’s Aspirational Block Program
Key Elements of Continuity of Care

Building lasting relationships of trust between patients, providers, and caregivers. Care is adapted to each person’s behavior, culture, and personal context.
Interpersonal Continuity
Ensuring ongoing follow-up from the same professional or team, with smooth links and referrals across different levels of care.
Longitudinal Continuity
Providing care that is coherent, timely, and well-coordinated through proactive monitoring, interdisciplinary collaboration, and comprehensive planning.
Management Continuity
Guaranteeing that patient information flows seamlessly across providers and settings, so decisions are informed and patients understand the “why” behind their care.
Informational Continuity
Why It Matters
According to WHO, effective continuity of care allows for seamless transitions between health events and providers — especially critical for chronic diseases like Diabetes and Hypertension.
When done right, continuity of care leads to:
-
Better health outcomes
-
Greater patient satisfaction
-
Fewer gaps and duplications in care delivery
A Circle of Care That Lasts
At Sanjhi Sehat, we have woven this principle into our work — through Sehat Sarthis, Telecounselling, and Government Partnerships — creating a circle of care that holds patients over time, not just at a single moment.
Continuity That Builds Lasting Health
Because lasting health change comes not from one visit, but from continuous, compassionate, and comprehensive care.
Bringing the Vision to Life in Punjab’s Villages
At Sanjhi Sehat, we bring this vision alive in Punjab’s villages through our three interconnected components of care.
Continuity of Care
At Sanjhi Sehat, we believe health is not an event — it’s a journey.
The World Health Organization (WHO) defines continuity of care as the degree to which a series of discrete healthcare events is experienced by individuals as coherent and interconnected over time, consistent with their health needs and preferences.
This principle is at the heart of people-centered health services. It ensures that patients do not feel abandoned after diagnosis, but instead receive continuous, compassionate, and comprehensive care that supports long-term behaviour change.



